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Maintenance and operations

Software is not finished at go-live. We look after what we built, and we take over existing systems whose developers can no longer be reached.

Item 07·Unit Monthly · cancellable·Acceptance Monthly report

Typical starting point

  • The original developer can no longer be reached, and the system runs as long as nobody touches it.
  • Security updates are postponed because nobody knows what will stop working afterwards.
  • Every small change takes weeks because there is no test environment and no documentation.

What we deliver

  • Take-over audit: source code, dependencies, infrastructure, risks
  • Test environment and automated tests for the critical paths
  • Regular updates of runtime and libraries
  • Incident handling with agreed response times
  • Monitoring, backups, operations documentation
  • Further development in packages you can plan and budget for

How it runs

  1. Audit and take-over plan
  2. Establishing testability and documentation
  3. Ongoing operations with a monthly report