Typical starting point
- A business process runs on spreadsheets, email and verbal instructions, and nobody can say which version is current.
- The off-the-shelf package covers 80 per cent, and the remaining 20 per cent cost hours of rework every week.
- A customer portal is needed, but the data for it sits in three systems that do not talk to each other.
What we deliver
- Requirements document with process description, roles and data model
- Working application delivered in stages, each stage accepted on its own
- Interfaces to existing systems (ERP, CRM, directory services)
- Roles and permissions, audit logging, data-protection documentation
- Operations manual, source code and deployment scripts owned by you
How it runs
- Requirements analysis with the business units, usually two to four workshops
- Concept with architecture, stage plan and a fixed price per stage
- Implementation in stages of four to eight weeks with a weekly demo
- Acceptance per stage, training, handover of documentation
- Operations and further development as agreed